Last Updated: January 1, 2025

At Mahakal Cab Service Bhopal, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, and payment details when you book our services.
• Travel Information: Pickup and drop locations, travel dates and times, and special requirements.
• Device Information: IP address, browser type, and device characteristics when you visit our website.
• Location Data: With your permission, we may collect precise location data to provide our services.

How We Use Your Information

We use your information for the following purposes:

• To provide, maintain, and improve our cab services
• To process your bookings and send booking confirmations
• To communicate with you about your trips, promotions, and updates
• To personalize your experience and provide customer support
• To ensure the safety and security of our services
• To comply with legal obligations and prevent fraudulent activities

Information Sharing and Disclosure

We may share your information in the following circumstances:

• With Drivers: We share necessary trip details with our drivers to provide the service.
• Service Providers: With third-party vendors who assist us in providing our services.
• Legal Requirements: When required by law, regulation, or legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

We do not sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access and receive a copy of your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict the processing of your information
• Data portability rights
• Withdraw consent at any time

To exercise these rights, please contact us using the contact details provided below.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience, analyze site traffic, and personalize content. You can adjust your browser settings to refuse cookies, but this may limit your ability to use some features of our website.

Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website with a new effective date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at: